My Customer Connection


Welcome to Customer Connection, your self-service portal to our Customer Care & Billing system for Northland Pet Services, LLC. Customer Connection puts you in control, allowing you access to information about your account without having to speak to a representative. This service affords you the convenience to research questions, change account options and pay your bill at any time, night or day, on your schedule.

Features of this site include: 
• Account access 24/7
• Ability to view and pay invoices online
• View current route status (day, date, etc)
• Ability to make account changes (mailing address, phone number, etc.)
• Access to current and past invoices
• Access to payment histories
• View route history and any notes left by your route driver as soon as they leave your property

For more than 18 years, Northland Pet Services, LLC has provided safe and reliable service to its customers while providing a unique and necessary service to the community. Simply put, we’re there when you need us.

Signing up for Customer Connection is fast and easy, simply click this link....Lets Get Connected! Enter the email that you used when you signed up for service, choose a password and user name. Then enter your name so the computer can verify that it is really you and your connected!